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Ordering Prints
Ordering Prints: Overview
Ordering Prints from your Photo Library
Ordering Prints from an Album
Ordering Prints from Photo View
Order Prints from a Group Room
Your Cart
Checking Out for Orders Delivered by Post
Checking Out for Pick Up At Store Orders
Pricing, Billing and Timing
Common Questions About Ordering Reprints
 
Ordering Prints: Overview
You can order high-quality professionally developed prints of any photos in your Snapfish account, whether from film you've sent in, digital pictures you've uploaded, or friends' albums shared with you. You can order 6"x4" , 7"x5" , 8"x6" , 10"x8" or 12"x8" , and uncut sheets of 4 wallet-size (2x3) prints. We'll send your prints anywhere in the world.

Prints are available with a glossy or matte finish on high-quality, professional photographic paper.

You'll find the 'order prints' button is in the upper right of the photo library, album view, or photo view pages under the 'photos' tab.

As you add prints to your order, this information is saved in your cart. A summary of your cart contents appears in the gray area labeled 'your cart' on the left side of the photo library, album, and photo view pages. To see the details of your order, click on the 'edit cart' link in the gray area. Or, from most pages on the site, you can click on 'your cart' in the upper right corner of the page.

Note: You can change your order at any point before you click on the 'buy now' button during check out. You will not be charged until you click on 'buy now'.

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Ordering Prints from your Photo Library
  1. Navigate to your photo library by clicking 'photos' at the top of most pages.
  2. Click on the album that contains the photos you want to order prints of.
  3. Click on the 'order prints' button on the right side of the page.
  4. Click on each photo you'd like to order. To select the entire album, click on the 'select all' link.
  5. Then click on 'choose these photos.'
  6. Single 6"x4" (150 x 100 mm) prints will be pre-selected in your cart, but you can easily adjust the size and quantity of the prints in your order.
  7. In your cart, you can also select the finish (glossy or matte) and paper type for your prints.
  8. You can also add a border - white thin, white torn, or black thin - to any unbordered prints in your cart. Any border added at this point will be applied to ALL prints in your cart that don't already have a border. Learn more about adding borders in your cart.
More info about your cart and completing your order
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Ordering Prints from an Album
  1. Click on the 'order prints' button on the right side of the page.
  2. Click on each photo you'd like to order. To select the entire album, click on the 'select all' link.
  3. Then click on 'choose these photos'.
  4. Single 6"x4" (150 x 100 mm) prints will be pre-selected in your cart, but you can easily adjust the size and quantity of the prints in your order.
  5. In your cart, you can also select the finish (glossy or matte) and paper type for your prints.
  6. You can also add a border - white thin, white torn, or black thin - to any unbordered prints in your cart. Any border added at this point will be applied to ALL prints in your cart that don't already have a border. Learn more about adding borders in your cart.
More info about your cart and completing your order
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Ordering Prints from Photo View

If you are viewing an individual photo, you can add prints to your cart without leaving the page. Your order information will be saved in your cart until you're ready to check out.

Here's how to add prints to your order from an individual photo view:

  1. From an individual photo page, click 'order a print,' the top item in the yellow 'quick start' menu at the top right of the page.
  2. At the top of your photo, you'll see a message like 'this photo is in your shoping cart!'. This indicates that we have added a print of this photo to your shopping cart.
  3. Note: This is for on-screen display only. It does not alter the digital file or the resulting print.

  4. The cart summary on the top right side of the page will update automatically with the contents of your cart.
  5. Continue to use the Snapfish site until you're ready to check out.
  6. When you're ready to check out, click on 'your cart' at the very top right of the page.
  7. You'll be taken to your shopping cart. It will show every photo that you have selected for prints, with a single 6"x4" print pre-selected. You can order any quantity of any size print by changing the quantity numbers in the fields provided.
  8. In addition, you can select the finish (glossy or matte) and paper type for your prints before completing your order.
  9. You can also add a border - white thin, white torn, or black thin - to any unbordered prints in your cart. Any border added at this point will be applied to ALL prints in your cart that don't already have a border. Learn more about adding borders in your cart.

Note: You can change your order at any point before you click on the 'buy now' button during check out. You will not be charged until you click on 'buy now.'

More info about your cart and completing your order

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Order Prints from a Group Room
  1. Begin in your photo library. (Click the 'photos' tab at the top of most pages to get there.)
  2. From your photo library, click 'group rooms' in the toolbar on the left side of the page.
  3. Below 'group rooms,' you'll see a list of the group rooms to which you belong. Click on the one that contains the photos you'd like to order prints of.
  4. You will be taken to the homepage of the group room. From there, click 'order prints' in the toolbar on the right side of the page.
  5. On the following page, click on the album that contains the photos you want prints of, and click 'open this album.'
  6. Click on each photo you'd like to order. To select the entire album, click on the 'select all' link.
  7. Then click on 'choose these photos.'
  8. Single 6"x4" prints will be pre-selected in your cart, but you can easily adjust the size and quantity of the prints in your order.
  9. In your cart, you can also select the finish (glossy or matte) and paper type for your prints.
  10. You can also add a border - white thin, white torn, or black thin - to any unbordered prints in your cart. Any border added at this point will be applied to ALL prints in your cart that don't already have a border. Learn more about adding borders in your cart.
More info about your cart and completing your order
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Your Cart
Your cart holds your orders for prints and Photo CDs, photo gifts, and photo cards. Any merchandise you add to your cart is saved there until you check out or remove the items from your cart.

A thumbnail of each photo you've added to your cart will be displayed to the left of the quantity boxes. Type a number in the boxes to adjust the quantity of each size. After adjusting quantities, click the 'update total' link to see your updated subtotal. If you'd like to remove a photo from your order, click on the 'remove photo' link under the photo. This will remove the photo from your print order (but not from your account).

Print Preview: Click the 'print preview' link under a photo to see how it will appear when printed in different sizes.

There are three "Quick order" drop down menus at the top of the 'prints' section of your cart. There is one menu for each size print: 6"x4" , 7"x5" , 8"x6" , 10"x8" and 12"x8" . These menus allow you to quickly and easily order multiple quantities of a certain size for every photo in your print order.

When you click on one of the boxes, a drop down menu will appear, allowing you to choose a quantity for that size. For example, if you click on the ' 6"x4" ' menu and choose quantity "4", every photo in your order will change to indicate that you're ordering 4, ' 6"x4" ' prints. You can use this option for any print size in your cart by clicking on the appropriate link. To clear the quantities of a particular size, click on the print size menu and choose "0".

If you'd like to order prints of photos that aren't yet in your cart, click on the 'add more photos' link.

A yellow triangle   next to a print size indicates that the photo is too small to make a high-quality print at the selected size.

Any credits that apply to this order are listed in green below the prints. The order total at the bottom of the page includes shipping and handling. Applicable sales tax will be added when you review and place your order.

Near the bottom of your print order total, you'll see a section called "Photo finish". Choose the paper type you'd like. Prints are available with a glossy or matte finish on high-quality, professional photographic paper.

You can also add a border - white thin, white torn, or black thin - to any unbordered prints in your cart. Any border added at this point will be applied to ALL prints in your cart that don't already have a border. Learn more about adding borders in your cart.

Your coupons do not appear in your cart. You'll have a chance to enter your coupon code during checkout.

When the correct sizes and quantities of all the prints you want to order are displayed in your cart, click on the 'update total' link to view your subtotal. Then click the 'check out' button to continue. Please note, you can change your order at any point before you click on the 'buy now' button at the end of checkout. You will not be charged until you click on 'buy now'.

Clicking on the 'empty cart' link near the bottom of the page will remove all prints, photo gifts, photo cards, and Photo CDs from your cart. When all of the prints you'd like to purchase at this time are in your cart, click on the yellow 'check out' button at the bottom of the page.

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Checking Out for Orders Delivered by Post
  1. On the 'billing & delivery information' page, enter your credit card information, your billing address and the address to which you'd like your order delivered. If we already have your address, it will be displayed on this page.

    To send your order elsewhere (e.g., to your office, to a friend) without changing the main delivery address for your account, select 'deliver to another address,' then enter your alternate mailing address.

    Tip: We'll deliver your order to you, or to any address in the UK. All items in a single order must go to one address.


  2. If you have a coupon code that applies to your order (for example, you're ordering 10"x8"s and you have a '10% off 10"x8"s' coupon code), type the coupon code in the box labelled 'coupon #'. You can also select special offers like a second set of prints. When you're finished, click 'continue'.
  3. On the next page, enter your credit card information and billing address. If we already have this information it will be displayed on the page. When all of the information on this page is complete and accurate, click on the 'continue' button to review your order before placing it.
  4. On the 'review & place order' page you have a chance to check your order one last time before placing it. Check your billing and delivery information. If you need to change anything, click on 'edit billing' or 'edit delivery info'.
  5. If you want to add additional prints, or remove any from your order, click on 'edit prints order'.
  6. When the information on this page is complete and accurate, click on the 'buy now' button to place your order.
  7. You'll see a receipt for your order. Print or save this page for your records.
  8. Click on the yellow 'back to photos' button to return to viewing your photos.
Sending Prints to Other People

When you send prints to your friends or family, they will receive the prints along with a list of the package contents and a letter indicating that these prints are a gift. The order list and letter do not include any price information.

Note: You don't pay for prints that your friends or family members order on their own. When you share an album with friends or family, they create their own Snapfish account before viewing your album. When they order prints, they'll be asked to enter their own credit card information.

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Checking Out for Pick Up At Store Orders
Snapfish allows you to pick up 6"x4" , 7"x5" , 8"x6" , 10"x8" , and 12"x8" prints and photo gifts at your local retail store. Prints and photo gifts picked up at retail stores are the same price as those delivered to you by post, except there is no additional charge for postage & packing.
  1. On the 'pick up or have delivered?' page, select 'Pick up my order at retailer' and enter your postcode.
  2. A list of the nearest available retail stores are displayed, together with the estimated pick up time. Select the retail store that you would like to pick up from and click 'continue'.
  3. On the 'review & place order' page you have a chance to check your order one last time before placing it. If you'd like to change your pick up location, click on the 'change pick up location' link.
  4. If you want to add additional prints, or remove any from your order, click on 'edit prints order'.
  5. When the information on this page is complete and accurate, click on the 'buy now' button to place your order.
  6. You'll see a receipt for your order. Print or save this page for your records.
  7. Click on the yellow 'back to photos' button to return to viewing your photos.
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Pricing, Billing and Timing
Print pricing for 'Delivery By Post' orders
Prices for prints from your online photos are

6x4 print(s)
1+ prints     9p  
 
6"x4" collage print(s)
1+ prints     9p  
 
7x5 print(s)
1+ prints     19p  
 
7"x5" collage print(s)
1+ prints     19p  
 
8x6 print(s)
1+ prints     40p  
 
10x8 print(s)
1+ prints     £1.20  
 
12x8 print(s)
1+ prints     £1.20  
 
10"x8" collage print(s)
1+ prints     £1.20  
 
wallet set(s) of 4, 3x2
1+     99p  
 

Save up to 44% when you order pre-paid 6" x 4" (150 x 100 mm) and/or 7" x 5" (175 x 125 mm) prints! more info

Billing
We don't charge your credit card until we despatch your order. When we charge your card, we'll send you an email message. This is your receipt and includes all of your order and payment info. For more information, see payment and credit cards.

Timing

Delivery by Post
Product Estimated Processing Time Estimated Delivery Time Total Estimated Order Time
Calendars 3-5 working days 1-3 working days 4-8 working days
Photo Books 3-5 working days 1-3 working days 4-8 working days
Photo Gifts 3-5 working days 1-3 working days 4-8 working days
Prints 1-2 working days 1-3 working days 2-5 working days
Posters 3-5 working days 1-3 working days 4-8 working days

We will send you an email message as soon as we dispatch your order.

Pick Up at Store
Product Estimated Processing Time Estimated Delivery Time Total Estimated Order Time
Calendars 4 working days 3 working days 7 working days
Photo Books 4 working days 3 working days 7 working days
Photo Gifts 4 working days 3 working days 7 working days
Prints 2 working day 2 working day 4 working days
Posters 4 working days 3 working days 7 working days

We will send you an email message as soon as we dispatch your order to the retail store you have selected - visit the store after the estimated time of delivery stated in the email message.

Your 'Express pick up' orders can be ready in as little as one hour from the time your order is placed. The length of time is dependent on the number of prints in your order:

No. of prints Pickup Time from when order is placed
1-50 1 hr
51-100 2 hrs
101-200 3 hrs
201-300 4 hrs
301-400 5 hrs
401-500 6 hrs

Express pick up service is currently limited to a maximum of 500 prints per order.

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Common Questions About Ordering Prints
How do I return/get a refund for a print order?
If you're not satisfied with a reprint or enlargement, we'll send you replacement prints or refund your money. If you request a refund, the credit card you have on file with your Snapfish account will be credited for the amount of the refund. See the Refunds/Return form.

Are my prints going to look like the picture on my computer?
Actually, they'll look better. When we print your photos, we use the high-resolution scans of your photos that are stored with your account. As a result, your printed photos should appear cleaner and more colourful than what you see on your monitor. We'll display a warning for any photo that may not produce a good quality print, and you can click the 'preview' link under each photo in your cart to see how it will appear when printed in different sizes.

What does the yellow triangle mean?
In your cart you may notice a yellow triangle next to one or more of the photo sizes 6" x 4" (150 x 100 mm), 7" x 5" (175 x 125 mm), 8" x 6" (200 x 150 mm), 10" x 8" (250 x 200 mm), 12" x 8" (300 x 200 mm). This is a warning that print quality at that size may not be as good. To avoid ordering a low quality print, we recommend that you do not order a print size when a yellow triangle appears next to it.

What resolution do I need for good quality reprints of my digital photos?
If you'd like to order a print of a digital photo you uploaded to Snapfish, you'll get excellent results as long as you follow this simple guideline: high quality digital prints start with high quality digital images. This means that the digital photo files you upload must be of a minimum pixel size to produce the best print. Please refer to this chart to determine the minimum image size you need to produce quality prints:

Print Size Minimum image resolution required
6" x 4" (150 x 100 mm) 360x540 pixels
7" x 5" (175 x 125 mm) 450x630 pixels
8" x 6" (200 x 150 mm) 576x768 pixels
10" x 8" (250 x 200 mm) 720x900 pixels
12" x 8" (300 x 200 mm) 768x1152 pixels
Wallet Prints 180x270 pixels
Photo Gifts 600x900 pixels
8" x 4" Photo Cards 426x640 pixels

If your photo doesn't meet these minimum image-size requirements, you'll see a yellow triangle next to one or more print sizes in your cart. To avoid receiving a low-quality print, we recommend against ordering sizes marked with a yellow triangle.

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Still have questions?
If you still need help, please browse the rest of the Snapfish Help section or check out our Customer Service page for the best way to contact our Customer Service team.


   
 
 
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